Helpdesk Disclaimer

Helpdesk information is provided in good faith and although every attempt is made for information to be accurate, this is not guaranteed. .Netcall provides a working ADSL service to the customer premises boundary if your application is approved by Telstra. We do not warrant that your internal wiring or equipment is suitable to use with the service and .Netcall do not take responsibility beyond the network boundary point. Similarly .Netcall does not take responsibility for your software configuration and does not warrant that any software will run on the .Netcall ADSL service or be responsible for end user configuration.

The .Netcall helpdesk service is not sold but rather is provided as a free service for the convenience of our customers and as such no liability will be taken for advice given to .Netcall customers where .Netcall customers or representatives deem that advise to be inappropriate or incorrect. Any .Netcall customer is welcome to use the helpdesk to help resolve ADSL issues; however it must be noted this is a free service and for legal liability issues, has not been purchased with your ADSL connection. .Netcall will not be responsible for cost incurred by the customer to make the service workable in the customer environment. .Netcall reserves the right to protect our helpdesk staff from any form of abuse by withdrawing the helpdesk service from the customer at any time deemed fit by .Netcall management.